Engineering
Managing devices remotely with AI agents
Managing Devices Remotely with AI Agents
How AI agents bring company context, human authorization, and reliable execution together for policy-aware device management.
How AI agents bring company context, human authorization, and reliable execution together for policy-aware device management.
Vendor APIs for MSP tickets are often missing or not robust. A tested computer-use runtime — bounded scripts, retries, recordings — closes those gaps so resolution can scale end to end.
Auto Resolver is an agent that completes requested IT work in a live tenant when evidence and policy allow, and stops otherwise. Workflows and generic LLM harnesses do not solve that control problem.
Book 30 minutes. We'll map your stack, look at your actual ticket mix, and tell you which categories Theo takes in week one.